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The advance of the “Grocerants”: John Lewis opens more Rossopomodoro restaurants

Saving time, quality and health, but also convenience: these are the factors that are driving the advance of the “Grocerants”, i.e. restaurants, refreshment areas and bars opened inside a supermarket (Grocery stores, hence the “mishmash word”). A trend which in countries such as Canada, the US and the UK is booming. And which is much appreciated by Millennials: foodies, in a hurry and often skipping meals just to keep up with their social or business commitments, and who appreciate stores able to have a “holistic approach” to food. Above all, they appreciate the opportunity to save time by having a bite while shopping.

The latest confirmation comes from John Lewis, a British high-end store, which has decided to introduce another ten Rossopomodoro restaurants (in the picture the last opened in London) and Joe & the Juice cafés within the next year in its stores in the UK. The two chains are also present with temporary premises on the summer terrace of the John Lewis flagship store in Oxford Street in London, which already has two Ham Holy Burger and Rossopomodoro restaurants.

According to Carman Allison, VP of Nielsen Consumer Insights, the presence of fresh and healthy ingredients is one of the keys to success, along with a diversified offer designed to meet the tastes of increasingly demanding and curious foodie customers. “Supermarket sales are static and people tend to spend more on eating out. Retailers are trying to intercept this market”.

The ideal offer is that which includes fresh food, sushi and salads, but the more savvy retailers are starting to “create environments”, perhaps with a “fireplace corner” that makes customers feel like they are “in a restaurant”, but also lets them just drink a glass of wine or a beer as an aperitif, as already happens at Eataly Smeraldo.

The strategies are different: the store can sign a partnership with veritable chains which are already structured, as John Lewis did with Rossopomodoro, but also “supply” the catering area with the offer of the store, for example by offering a sushi at the fish counter or even cooking the fish purchased by the customer who can sit down and eat on site. Multifunctional areas are on the rise, such as the new Sapori&Dintorni in Naples which, in the Gourmeet area, works alongside a bistro and “Bombe”, a restaurant designed by the Michelin three-star chef Niko Romito and managed by the students of his cooking school, where you can buy its famous street food.

Retail food distribution groups: 2007-2015, winners and losers

Foto: Fabrizio Gomarasca

How are retail food distribution groups moving in Italy after these years of crisis and decline in consumption?

To give an answer, albeit partial, because obviously the dynamics of the various retailers can be different), we retrieved figures on the market shares of distribution groups in June 2007 (Source: Iri Top Trade, published in Beverages & Grocery, December 2012) and compared them with those of January 2013 and January 2015, again sourced from Iri Top Trade. Excluding discount stores. But perhaps we must start to include them in these rankings.

Nearly eight years ranging from the pre-crisis period to date allow us to observe how the different groups have emerged from this turbulence, assuming it is over and, as is probable, further setbacks are not awaiting us. The table shows how the market shares of the various groups have changed and a number of facts are immediately noticeable.

Market shares of large-scale distribution groups in Italy

Grafico quota gruppi

Source: Iri Top Trade

There is a group of companies that has faced the storm of the crisis with no apparent setbacks (Conad, Esselunga, Selex, Sigma, Sun, Crai, Agora) mainly due to the development of recent years through acquisitions and new openings, but also, in the case large-scale distribution, to the historic movement of companies from one group to another.

There are also groups that in the long term have lost market share, but have recovered between 2013 and 2015. Among these are Coop and Végé (formerly Interdis). On the contrary, Auchan had gained market share between 2007 and 2013 but lost it in the second period, and the union episodes of recent weeks are there to prove it.

A decrease for all the others, in some cases of a few decimal points, in others more substantial amounts.

In the longer term, therefore, things are a bit different and let’s try to summarise.

Firstly, most large-scale distribution groups have maintained their position, they have a reacted to the market, unlike their major foreign counterparts. The exit of Rewe from Italy and the difficulties of Auchan and Carrefour are the demonstration. Also groups built around entrepreneurs and very focused on the local area have shown a positive trend. The stability over time of small distribution companies is another story, but this is not the subject of this analysis.

Secondly, but we already knew this, groups more focused on the hypermarket format have suffered a decline.

As regards the four leading groups, the dynamics are different. Coop seems to be recovering after a decline between 2007 and 2013, while the expansionary policy of Conad, the investments of Esselunga and the consolidation of Selex form the basis of the positive trend in all the years considered. Obviously in these seven years the context in which retail distribution operates has changed, moving from a phase of growth in consumption to one of decline, of a change in the internal dynamics of consumption, which has challenged the business models of distribution groups, formats and individual retailers.

This scenario, however, is destined to change yet again, both due to the changes in recent months (Conad and Carrefour that have shared the spoils of Rewe-Billa and the entry of Bennet in Selex to name just two) and because sales and consumption have not yet stabilised but are proceeding in a kind of sawtooth manner and, finally, the general conditions which, with the possibility of a VAT increase still pending, are disturbing the sleep of retail entrepreneurs and managers.

 

With Sapori&Dintorni in Milan Central Station, Conad has launched the leadership race in Northern Italy

The new Sapori&Dintorni store opened in Milan Central Station is something more than a new outlet for the Conad strategy. “With this store we begin our quest for leadership in the North” said the CEO of Conad, Francesco Pugliese, sending a strong message to its cousins, Coop Italy.

True to the Sapori & Dintorni concept, this store will welcome visitors to Expo with the best of Italian food excellences, so much so that the leitmotif reiterated on many occasions by Pugliese is that promotion will be of the products and not on the products. As if to say that what is needed today is attention and care with regard to the products that represent the best of Italian agrifood and not trivialization on prices. A vision that is slowly making ground in distribution, where the wounds of the price war have also started to infect the healthy tissue of private label products.

It should be noted that Sapori & Dintorni is the Conad brand that offers typical local products (but there is also a laboratory for the preparation of sushi) from a selection of qualified producers: the store in Milan Central Station – over 3500 products, open from 7 am to 10 pm – will offer Viaggio in Italia (Italian Journey), a different “traveller’s basket” every day to promote all the local specialities. Sapori&Dintorni, recalled Pugliese, adopts a competitive price policy but with a high quality, so much so that the profitability of the eight stores, with a total turnover of 500 million euros, is the highest in the market: 24,000 euros per sqm.

Schermata 2015-04-29 alle 12.20.52 Schermata 2015-04-29 alle 12.21.13 Schermata 2015-04-29 alle 12.21.33 Schermata 2015-04-29 alle 12.22.40

 

 

 

The excellences on show at the Conad hypermarket in Corciano

The Conad hypermarket in the Quasar shopping centre in Corciano, in the Province of Perugia, is particularly interesting for two reasons. Conceived in the design phase as a Conad-Leclerc hypermarket, after the end of the collaboration with the French retailer, it took a different route, organising its retail space more in line with the Conad sales philosophy, limiting non-food to one-sixth of the available space. The second reason is that the display formula will probably be adopted in the future by other stores of the second Italian retailer.

Pac Pac 2000a is the first cooperative of the Conad system with 3.31 billion euros turnover achieved with 1122 stores in Lazio, Umbria, Campania and Calabria, with a total of 612,478 square metres.

Founded 15 years ago, the project has undergone a series of reorganisations up to the current format: 5000 square metres with a strong emphasis on fresh produce, which covers 44% of the sales area. 1,500 square metre are dedicated grocery, 800 square metres to non-food and the remaining 500 square metres to promotions.

From the structural point of view, a double stoneware flooring was chosen: with a light wood effect for non-food and darker effect for fresh produce. The aisles are spacious: 2.1 metres in width.

The check-out barrier is partially visible from the gallery and is adjacent to the 100-seat restaurant. Along the gallery is the space for the optician (70 square metres and 700 articles) and the parapharmacy (100 square metres with 9000 articles).

But it is in food, as we already mentioned, that the theme of excellences on show is developed, reinforced by vocalism and supported by effective communication

The processing departments are on show. Preparation of mozzarella with local curd, fresh and egg pasta using flour from local companies and free-range eggs, hand-cut ham, according to the tradition of central Italy, with hams obtained from the local breeds.

The Sapori d’Italia (Tastes of Italy) butcher offers 15 types of sausages and 12 types of hamburgers based on regional recipes, with a show hanging room. The product selection also includes meat from local farms identified by the photos of the farmers.

The bakery department offers 40 varieties of bread and 80 varieties of fresh and dry pastries made in the internal bakery with local raw materials and yeast. For baking, pellet-fired ovens are used.

The integration of “home-made produce” and consumption takes place in the food court, with the Sapori&Dintorni (Tastes&Thereabouts) ice-cream and yoghurt parlour, the sandwich bar (again Sapori&Dintorni), the pizzeria with wood-fired oven, the take-away delicatessen, the self-service cafeteria and the fried-food shop.

This video shows the fishmongers

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