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Retail food distribution groups: 2007-2015, winners and losers

Foto: Fabrizio Gomarasca

How are retail food distribution groups moving in Italy after these years of crisis and decline in consumption?

To give an answer, albeit partial, because obviously the dynamics of the various retailers can be different), we retrieved figures on the market shares of distribution groups in June 2007 (Source: Iri Top Trade, published in Beverages & Grocery, December 2012) and compared them with those of January 2013 and January 2015, again sourced from Iri Top Trade. Excluding discount stores. But perhaps we must start to include them in these rankings.

Nearly eight years ranging from the pre-crisis period to date allow us to observe how the different groups have emerged from this turbulence, assuming it is over and, as is probable, further setbacks are not awaiting us. The table shows how the market shares of the various groups have changed and a number of facts are immediately noticeable.

Market shares of large-scale distribution groups in Italy

Grafico quota gruppi

Source: Iri Top Trade

There is a group of companies that has faced the storm of the crisis with no apparent setbacks (Conad, Esselunga, Selex, Sigma, Sun, Crai, Agora) mainly due to the development of recent years through acquisitions and new openings, but also, in the case large-scale distribution, to the historic movement of companies from one group to another.

There are also groups that in the long term have lost market share, but have recovered between 2013 and 2015. Among these are Coop and Végé (formerly Interdis). On the contrary, Auchan had gained market share between 2007 and 2013 but lost it in the second period, and the union episodes of recent weeks are there to prove it.

A decrease for all the others, in some cases of a few decimal points, in others more substantial amounts.

In the longer term, therefore, things are a bit different and let’s try to summarise.

Firstly, most large-scale distribution groups have maintained their position, they have a reacted to the market, unlike their major foreign counterparts. The exit of Rewe from Italy and the difficulties of Auchan and Carrefour are the demonstration. Also groups built around entrepreneurs and very focused on the local area have shown a positive trend. The stability over time of small distribution companies is another story, but this is not the subject of this analysis.

Secondly, but we already knew this, groups more focused on the hypermarket format have suffered a decline.

As regards the four leading groups, the dynamics are different. Coop seems to be recovering after a decline between 2007 and 2013, while the expansionary policy of Conad, the investments of Esselunga and the consolidation of Selex form the basis of the positive trend in all the years considered. Obviously in these seven years the context in which retail distribution operates has changed, moving from a phase of growth in consumption to one of decline, of a change in the internal dynamics of consumption, which has challenged the business models of distribution groups, formats and individual retailers.

This scenario, however, is destined to change yet again, both due to the changes in recent months (Conad and Carrefour that have shared the spoils of Rewe-Billa and the entry of Bennet in Selex to name just two) and because sales and consumption have not yet stabilised but are proceeding in a kind of sawtooth manner and, finally, the general conditions which, with the possibility of a VAT increase still pending, are disturbing the sleep of retail entrepreneurs and managers.

 

Tuttofood, a record edition. American consumers crazy for original specialities

There were over 78,000 visitors to the Tuttofood edition which closed today, an increase of 40.8% over the previous year and 78.7% of foreign visitors.

Of significance is the fact that 2,100 selected top international buyers met with 2,838 exhibitors, of which 433 foreign, representing 7,000 brands, 11,790 in pre-scheduled appointments through the online Expo Matching Program calendar. So much so as to bring the new CEO of Fiera Milano, Corrado Peraboni, to say that “Tuttofood is ‘the’ ultimate tool for further internationalisation of Italian agrifood. Thanks to Tuttofood, many small to medium quality businesses had access to markets in which it would be difficult for them to be known in any other way. The goal of 50 billions in exports is increasingly within the reach of the food system and we are doing our part”.

A qualitative survey conducted on the top international buyers during the event revealed that Italian products are in demand worldwide, not only due to the appeal of our food and wine, but also because they have a reputation of being natural, safe and of high quality. Among the emerging markets, India and China are the most sensitive to the value added of all-Italian ingredients, while Middle East consumers especially appreciate the naturalness. Searching out original and little-known specialities, on the other hand, is the fad of Americans and Northern Europeans.

This strong interest in Italian food is confirmed by Kennet Pray, director of Kroger (2619 supermarkets and 786 convenience stores in the United States) for whom American food lovers are strongly attracted by Italian food that is affordable and simple and, especially upscale clientèle, is constantly in search of quality specialities.

 

 

With Sapori&Dintorni in Milan Central Station, Conad has launched the leadership race in Northern Italy

The new Sapori&Dintorni store opened in Milan Central Station is something more than a new outlet for the Conad strategy. “With this store we begin our quest for leadership in the North” said the CEO of Conad, Francesco Pugliese, sending a strong message to its cousins, Coop Italy.

True to the Sapori & Dintorni concept, this store will welcome visitors to Expo with the best of Italian food excellences, so much so that the leitmotif reiterated on many occasions by Pugliese is that promotion will be of the products and not on the products. As if to say that what is needed today is attention and care with regard to the products that represent the best of Italian agrifood and not trivialization on prices. A vision that is slowly making ground in distribution, where the wounds of the price war have also started to infect the healthy tissue of private label products.

It should be noted that Sapori & Dintorni is the Conad brand that offers typical local products (but there is also a laboratory for the preparation of sushi) from a selection of qualified producers: the store in Milan Central Station – over 3500 products, open from 7 am to 10 pm – will offer Viaggio in Italia (Italian Journey), a different “traveller’s basket” every day to promote all the local specialities. Sapori&Dintorni, recalled Pugliese, adopts a competitive price policy but with a high quality, so much so that the profitability of the eight stores, with a total turnover of 500 million euros, is the highest in the market: 24,000 euros per sqm.

Schermata 2015-04-29 alle 12.20.52 Schermata 2015-04-29 alle 12.21.13 Schermata 2015-04-29 alle 12.21.33 Schermata 2015-04-29 alle 12.22.40

 

 

 

Card commission, EuroCommerce calls for shared rules

Il Consorzio Bancomat si è accordato con l'Antitrust per applicare una commissione fissa di 7 centesimi sui pagamenti.

How much do card payments cost and how much commission should merchants and consumers have to pay? The European Commission this week is trying to define shared rules in order to ensure greater competition and innovation in the payments market, which as we know is about to undergo a major upheaval with the arrival of the contactless card, for example. Commerce representatives meeting at EuroCommerce, often critical of the conditions that have a significant impact on annual costs (see the Walmart vs Apple Pay “case “), have asked politicians to intervene to create “common rules for a common market”.

The text currently under discussion has a number problems: first of all, it excludes certain non-European credit cards, such as Amex, for market shares below 5%: this would penalise sectors such as hotels and airlines that would have to deal with much more expensive cards than the rest of the market. Moreover, there would be no “legal certainties”: the proposal of a “weighted average” allows EU countries to have a system with certain cards that have commission exceeding the ceiling of 0.2% and others that are below. The average would be calculated on an annual basis with a complex mechanism, which would make it difficult to monitor compliance with the rules on the part of retailers and consumers. Finally, there would be too many exceptions for the various Member States, one of which has already called for a two-year extension in applying the law.

EuroCommerce, the body that brings together retailers and merchant associations of 31 European countries, is calling for the weighted average to be removed from the text of the law and to return to a fixed ceiling of 0.2%, or 7 cents, for the new rules to be applied in all Member States within six months of approval and for commercial and third-party cards to be included without exception.

According to the Director of EuroCommerce, Christian Verschueren, “this is one of the most important laws that will affect merchants and consumers for years to come: we must do it properly. Some compromises will be necessary, but not at the expense of the basic principles of the single market”.

Meanwhile, the Bancomat Consortium, the most widespread circuit in Italy with 30 million debit cards in circulation (80% of the total in 2012) and 1.3 million active POS (85%) has decided to reduce the interchange fee from 10 to 7 cents per transaction. In the future this value will be pegged to an analysis of the costs incurred by operators and will be reduced as a result of any efficiencies identified at the system level. The commitment was taken with the Antitrust Authority after an investigation initiated on 19 February last to ascertain the existence of any unfair competition, in violation of Article 101 of the Treaty on the functioning of the European Union. The multilateral interchange fee (MIF) of 10 cents was applied starting in January 2014, without any application deadline.

John Lewis, successful Christmas advertising

John Lewis, the successful British retailer, has given us a lesson in advertising, showing that even a Christmas advertisement can be successful, funny, even moving, without being banal and without pushing the fat man in the red suit down the chimney. Christmas indeed only appears at the end, while Monty the penguin, the protagonist of the commercial, has already become a viral star on social networks (on YouTube alone there have been almost 11 million views, already exceeding those of the 2013 hare and bear advert). Following the final “twist”, the Call to Action, “Give someone the Christmas they’ve been dreaming of”, and the reference to the now indispensable multichannel triad: “John Lewis in store – online – mobile”. What can we say? A lesson in style.

Curiosity: Monty is not a real penguin but an animation created on the computer; the commercial cost 1 million pounds and the entire campaign 7 million with the involvement of social media; the song is “Real Love” by John Lennon sung by Tom Odell, the same that last year was the soundtrack to the Burberry Christmas commercial.

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