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Divisions by gender, is it time to put an end to it? Target thinks so

Foto dal blog "Let Toys Be Toys".

Dividing items by gender, male or female, may make sense for some products, such as underwear or certain personal care products. But when considering toys or clothes, especially for children, but not only, or perhaps also snacks and fitness products, does it still make sense? Probably not, indeed there are an increasing number of associations, such as the British PinkStinks, which are fighting to free toys, for example, from rigid gender divisions: dolls for girls, construction toys for boys.

The issue is much debated in Anglo-Saxon countries, so much so that some retailers are “making amends”. We have already talked about Selfridges which has dedicated a floor to Agender, fashion “without gender”, and now Target, an American chain that sells a bit of everything, including clothing, toys, food and grocery, has announced that it has decided to remove, where possible, all references to gender.

As declared in a statement “We would never want our customers or their families to feel frustrated or limited by the way we present our goods. In recent years, some customers had complained about certain signs that offered product suggestions based on gender. In some cases, such as clothing where there are differences in size and wearability, this makes sense. Customers have always told us that when they buy something, especially if it is not for themselves, suggestions based on age, sex and brand help find things more easily. But we know that needs and preferences change and, as observed by some customers in certain departments such as Toys, Household Goods and Entertainment, dividing products by gender is usually not necessary. At the moment, our staff is working in stores to identify areas where we can gradually remove signs based on gender. For example, in children’s sheets there will no longer be signs that refer to boys or girls, as in the toys area, where will remove the use of colours such as pink or blue behind the shelves. These changes will be evident in the coming months”.

The advance of the “Grocerants”: John Lewis opens more Rossopomodoro restaurants

Saving time, quality and health, but also convenience: these are the factors that are driving the advance of the “Grocerants”, i.e. restaurants, refreshment areas and bars opened inside a supermarket (Grocery stores, hence the “mishmash word”). A trend which in countries such as Canada, the US and the UK is booming. And which is much appreciated by Millennials: foodies, in a hurry and often skipping meals just to keep up with their social or business commitments, and who appreciate stores able to have a “holistic approach” to food. Above all, they appreciate the opportunity to save time by having a bite while shopping.

The latest confirmation comes from John Lewis, a British high-end store, which has decided to introduce another ten Rossopomodoro restaurants (in the picture the last opened in London) and Joe & the Juice cafés within the next year in its stores in the UK. The two chains are also present with temporary premises on the summer terrace of the John Lewis flagship store in Oxford Street in London, which already has two Ham Holy Burger and Rossopomodoro restaurants.

According to Carman Allison, VP of Nielsen Consumer Insights, the presence of fresh and healthy ingredients is one of the keys to success, along with a diversified offer designed to meet the tastes of increasingly demanding and curious foodie customers. “Supermarket sales are static and people tend to spend more on eating out. Retailers are trying to intercept this market”.

The ideal offer is that which includes fresh food, sushi and salads, but the more savvy retailers are starting to “create environments”, perhaps with a “fireplace corner” that makes customers feel like they are “in a restaurant”, but also lets them just drink a glass of wine or a beer as an aperitif, as already happens at Eataly Smeraldo.

The strategies are different: the store can sign a partnership with veritable chains which are already structured, as John Lewis did with Rossopomodoro, but also “supply” the catering area with the offer of the store, for example by offering a sushi at the fish counter or even cooking the fish purchased by the customer who can sit down and eat on site. Multifunctional areas are on the rise, such as the new Sapori&Dintorni in Naples which, in the Gourmeet area, works alongside a bistro and “Bombe”, a restaurant designed by the Michelin three-star chef Niko Romito and managed by the students of his cooking school, where you can buy its famous street food.

With Mygiftcard your Expo ticket while you shop

Thanks to its widespread presence in the main Italian large-scale distribution chains (grocery stores) – more than 1,500 stores in Italy: Auchan, Aspiag – Despar Nord Est, Carrefour, Conad, Esselunga, Il Gigante, Iper La Grande i, la Feltrinelli, Pam, Panorama, SMA Simply, Supermedia, Trony DML. – Epipoli, owner of the Mygiftcard brand, is providing a more convenient and direct way of purchasing Expo tickets.

“We thought it was essential to get the consumer as close as possible to what EXPO Milano 2015 represents for Italy and for Italians. The EXPO 2015 Mygiftcard product is the result of a process that allows you to conveniently purchase a single ticket or tickets for the whole family while you shop at the supermarket”. says Gaetano Giannetto, CEO of Epipoli.

Compared to tickets purchased in the official channels, EXPO Milano 2015 Mygiftcards allow you to jump the queue at the entrance using the turnstiles reserved for the Alessandro Rosso Group; they also contain the K2Milan Mobile App, a practical guide to the city of Milan and a voucher worth € 20 to spend on the eDreams website, the leading online travel agency in Europe.

This operation is in fact carried out in collaboration with the Alessandro Rosso Group, particularly involved in promoting the Universal Exposition.  “Our Group is managing negotiations for three million tickets and hundreds of corporate events related to Expo. We believe we can offer Italian companies a front row seat at Expo 2015 so that they can all be the protagonists of this event relaunching our economy”.

The Expo Mygiftcard also allows you to jump the queue at the entrance using the turnstiles reserved for the Alessandro Rosso Group; contains the K2Milan Mobile App and a voucher worth € 20 to spend on the eDreams website.

Based on the same mechanism, Epipoli has already initiated contacts with advanced chains in other European countries.

Nielsen: consumers are changing, smaller stores are becoming more popular

“Channel hopping” is a well-established practice in the new multi-channel consumer, who easily goes from discount stores to supermarkets, from the farmers’ markets to online stores for his purchases, but with which rationale? Investigating the intricacies of the mind of this new anthropological species is the latest Nielsen retail and e-commerce “The Future of Grocery” survey, carried out on 30 thousand consumers in 60 countries. Which also it reveals that, while the large stores for now remain dominant, small stores (and it is no surprise: we see it also with our neighbourhood supermarkets) are the most dynamic. In terms of value, super and hypermarkets account for 51% of global sales. The survey highlights the regional differences, but the smaller stores, small supermarkets and traditional stores, have grown more in the last 12 months (4 to 6% compared to 2% for the larger stores). “Worldwide we are seeing the growth of neighbourhood retailing – said Patrick Dodd, President, Global Retailer Vertical, Nielsen – In the eyes of the global consumer, at the moment, small is beautiful”. The influence of e-commerce on the concept of proximity and convenience is evident, but the fact remains that the smaller stores are growing in all markets, developed or developing, and are mainly used for small urgent purchases or particular products. It is therefore interesting to consider how the product category in fact influences the choice of channel for “physical” shopping. In mature markets, where 61% of sales in large stores are concentrated on personal hygiene products, 62% on food and beverages and 79% on household products, convenience stores have interesting market shares of approximately 20%. In all three categories, the highest growth was recorded in small stores, with a tendency to fragmentation. In the food sector, it is precisely traditional stores and kiosks that are meeting the needs of speed and convenience. Price above all, but also product quality influences “channel hopping”. “Large supermarkets and hypermarkets are important players in the global retail landscape, and will continue to be so in the future – said Dodd -. But smaller stores have an important share in certain categories and are growing in others. Distribution efforts should focus on a mix of both, understand where the consumer buys and for which categories, provide the necessary insight to develop more precise distribution strategies for each market”.

Tesco removes sweets from the checkouts

Tesco from 1 January has removed sweet and chocolate snacks from the checkouts in all UK stores.

From research conducted by the British retailer it in fact emerged that families with small children put less healthy products in the shopping cart, while adults and pensioners are more aware.

“Our customers are asking us to contribute to healthier nutrition. We will think of healthier alternatives to put at the checkouts.  The response of parents has been very positive, and now it will be interesting to see if other retailers will follow suit. We promise that we will do everything in our power to make sure that our customers and our colleagues follow a more healthy lifestyle” says David Wood, Tesco Managing Director of Health and Wellness in the video.

Now at the checkouts of all Tesco stores, from hypermarkets to local stores, nuts or dried fruit, cereal bars and products that contribute to the 5 portions of fruit or vegetables a day, which do not have a label with the “red light”, which have a controlled calorie level or are deemed by the Department of Health to be healthy snacks will be offered.

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