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Private labels: offer, upgrades and pricing, the levers of success according to IRI

As any good sailor knows, before charting a course, you need to properly establish the coordinates. Things do not change when navigating the (more or less) stormy seas of the market: you need points of reference in order to understand in which waters you are navigating.
Pricing trends, consumer confidence and promotional activities thus become essential parameters to decipher the context and interpret a changing scenario such as that of the private label. “The market has started to grow again, recording a significant +2.5% – explains Gianmaria Marzoli, Retail Commercial, Director of IRI –. And also inflation, since May, has reversed its trend with an improvement effect on prices.
Driving this sprint have essentially been volumes (2%), but much has also depended on the improvement of the economy (despite the still very high unemployment), on consumer confidence (which has taken off again) and on the particularly propitious seasonality, which can be attributed a contribution to the volume growth of 0.5%.

To this context, in itself dynamic, must be added another element: the reduction in promotional pressure, which in 2015 stood at 27.7%, down 0.6% compared to 2014.
This is an important fact: it is the first time that a reduction in its incidence has been recorded while, on the contrary, the steady erosion of the effectiveness of this lever continues. There is clearly a change of pace in progress which also involves Private Labels.
Since May, in fact, private labels have been riding a positive trend: after a year and a half characterised by a pervasive negative sign (which in 2014 took the form of a hefty -2.5%), today we can finally see the turnaround, demonstrated by a timid but still significant +0.7%”.

So we are recovering the lost ground
I would be cautious. Certainly the trend is back in positive territory, but the levels reached two years ago are still far away. Let us not forget that private labels continue to lose market share today they are at 18.2%, a decrease of 0.4%. Even if it can be observed that this year like never before there is a clear difference in performance between retailers that increase sales and volumes and retailers that, on the contrary, show negative results.

In terms of offer, how are things looking?
I would say that there is a tendency to keep it stable, but with a rationalization that leads to disinvest in entry-level prices and focus instead on premium and organic products. In fact, the experience of recent years has taught us that chasing discounts on a very basic offer cannot lead to concrete results.
So the choice has been to reduce the entry-level product range by 30-40%, increasing, on the other hand, the number of high-end products. In short, a trade up operation, aiming in any case at ensuring value for money for customers: we are speaking of a price premium of 25% compared to 70% for the industrial brands.

This as regards the high end. And the main stream?
It is still the core of the offer and counts for between 80 and 85% and we are trying to give it a more value-for-money positioning (currently the price index is 84, while in 2014 it was 85).
Nevertheless, it is an “easily attackable” positioning: it is sufficient that the industry with its brands launches a 30% promo and hey presto, the value-for-money ball goes into their half: at that point the game is over.
Also because the industrial brands, today, have reduced their promotional incidence by only 0.5% compared to a much higher 1.4% of the private labels.

So what’s the strategy?
Not stopping to refine upgrades, on the one hand. And on the other, working on a more continuous and competitive price positioning compared to the high/low adopted by the industry. And some retailers have already been adopting this strategy for some time.
But then, if you want to exceed 30% market share, it is an almost obligatory path.

But don’t you risk affecting margins?
I think there are still many areas of efficiency and that discussing with co-packers could not only help increase volumes, but would also protect against financial losses. Obviously refining the price scale, for greater competitiveness, requires fine tuning and certainly not an across-the-board intervention: that is, we must focus on specific categories and on higher value products. And everything, never forget it, without sacrificing quality.

Organic in large-scale distribution, a market worth 860 million. The most sold are eggs

How much is organic worth in large-scale distribution? A question of no small importance, since organic and premium are the growth sectors, also in private label. According to Nielsen data, presented at Marca by Assobio, organic is a market worth 863.8 million euros in terms of sales, with an increase in the last year (November 2014 – November 2015) of 20%.

The most “sought-after” products? Perhaps a little surprisingly, eggs (with a turnover of over 61 million, +8.4% compared to the previous year), in second place fruit compotes (60 million, +8.2%), a “light”alternative to jams and marmalades. In third place rice crackers (almost 50 million, +21.4%) followed by fresh fruit (42 million, +12.4%). Over 37 million for soy drink bricks (+25.2%), 37 million for semolina pasta (+29%), 35 for soy-based foods (+37.3%), over 30 million for vegetables (+8.3%) and 29 million for fresh milk (+4.3%).

“In large-scale distribution, the average increase in value for the first 15 categories is 18.6%, with a minimum of +4.3% for milk and a maximum of 47.7% for extra virgin olive oil – says Roberto Zanoni, AssoBio President -. Very positive figures, certainly, but there is still much to do. Organic must not be the new frontier of sales; organic is also a system of values, it represents a type of agriculture able to preserve the environment and biodiversity, able to respond to the global challenges and thus must also be considered by large-scale distribution. The goal is to make operators and consumers understand the true value of organic, beyond the volume and price issue”.

Large-scale distribution has thus become an important channel. “The market is growing and must be protected – explains Zanoni -. We believe that all players must be in the discussion and share information on the critical issues, making the best use of the tools that we already have, such as the technical working groups on the various types of production, the platforms for the traceability of cereals and oil developed by our inter-professional federation, FederBio, in order to safeguard the quality and integrity of production, the guidelines and initiatives”.

AssoBio is also asking the Ministry for actions aimed at providing information to the public that unite producers and large-scale distribution. “In some foreign countries this is already an extremely effective reality: one or more national organic days involving all industry players, from farmers to hypermarkets, narrating the positive aspects of organic production. We are counting on Minister Martina, who had words of appreciation for our presence at Expo (six challenging months of the organic pavilion) and Olivero, Deputy Minister with responsibility for organic farming, giving us a hand” concludes Roberto Pinton, Assobio General Secretary.

Baby food, volumes down in the premium/organic segment

35 billion USD in 2015; this is what the world baby food market is worth according to Nielsen. Growing in developing countries and in recession in Western countries, due to the endemic decline in births (-45% globally from 1960 to 2013) which in Italy has led to a decrease in sales of 3.2% from 2012 to 2014.

“Despite the problems, the market opportunities are still significant – explains Liz Buchanan, Nielsen Director of Global Professional Services –; consumers invest a lot in these categories because they are very careful in selecting products for their children. But to obtain results in an area dominated by a few brands, it is necessary to understand what are the key aspects that guide the choice”

The safety of organic

We expect strong growth in organic products, which already in the past two years have seen a +26% in global sales, compared to a decrease of 6% in non-organic.

“Consumers are increasingly concerned about the health aspect and look for natural and minimally processed foods, and this is even more true for baby food – says Buchanan –; increasingly more parents are looking for foods that can put their children on the road to a healthy life, even if it means moving to the premium segment. We expect this segment to grow when a greater number of parents will be able to spend more”.

In Europe and Asia-Pacific, 31% of respondents consider organic and natural as an “important” element in the choice of products to buy (26% in Africa/Middle East, 20% in Latin America and 18% in North America, which, however, is the largest consumer accounting for 72% of global organic sales).

Innovation is appreciated, also in the packaging

Today, 87% of baby food packaging is in glass jars or tubs. But we expect strong growth in soft packs (containers with plastic spouts from which you can suck the food), currently much in vogue because they are considered practical, and which already from December 2013 to December 2014 have increased worldwide by 28%, with peaks in Ukraine (916%), Brazil (528%), Portugal (316%), Russia (264%), the Netherlands (184%) and Spain (125%).

“The popularity of soft packs is due to the ease of use and flexibility – explains Buchanan -. They allow food to be easily transported and this is compatible with modern, increasingly mobile lifestyles, also encouraging the child’s independence and its ability to eat on its own”.

The price is still one of the key factors

Even though there are still three fundamental considerations – brand reliability, nutrition and safety – value for money is an important consideration, especially in Europe and North America, for over a third of those surveyed. Promotions and discount coupons drive the choice, within a series of brands previously selected as being reliable.

“In Europe, consumers believes that baby food is in any case safe and nutritionally balanced – says Buchanan – and there is also a wider range of products than in other areas of the world. So for some consumers price becomes an important factor in the choice of brand. There are two groups of buyers: the premiums, willing to pay more for a product they perceive to be better, and the value hunters, looking for the best deal”.

Brand, ready to change if there is a promotion

70% of those surveyed said they had changed brands. 40% advised by relatives or friends, 34% based on the recommendations of a paediatrician and 23% for medical reasons.

Gli "influenzatori" nella decisione d'acquisto degli alimenti per l'infanzia.

But 26% of Europeans switched to a cheaper brand and 23% to a promotion.

The data of The Nielsen Global Baby Care Survey come from an online survey carried out in 60 countries and conducted between February and March 2015 on buyers of baby products in the previous five years.

The levers of success according to Nielsen

The keys to success in baby foods according to Nielsen:

Transparency: parents want to know exactly what’s in their children’s food. In addition to the list, it is useful to include the proportions of the various food contents on the label.

Safety first and foremost: it must be viewed as the first concern of the brand and there must be the possibility for the consumer to obtain answers to their questions and concerns, also through social channels

Be natural: the simplicity of home-made things without the effort of cooking: this is what many parents are looking for. Avoid ingredients such as added sugar and salt and preservatives.

Emphasize the health benefits: innovation will take this road in the future, proposing ingredients that bring benefits such as physical and cognitive development, better sleep quality and immunity. Not forgetting the growing number of allergic or intolerant children.

Understand and meet the needs and tastes of the market where you sell: an example is the VitaMeal Baby range introduced by Agro-Food in the Middle East, halal baby food.

Consider the opportunities offered by partnership with a big name, when proposing an innovative product, or a local producer, when entering a foreign market.

Tech and multitasking, for Nielsen women are driving the digital-revolution

Foto: Jeffrey Zeldman @Flickr, CC

The stereotype image of the hyper-connected man, always with the latest hi-tech device in his hand, and of the woman grappling and seeking advice on how this or that works, is about to suffer a severe blow as a result of the latest Nielsen “Australia Connected Consumer Report”. According to which women today not only know exactly how to exploit technology and navigate the digital landscape to solve their needs and desires, but also expect brands to speak to them in their language and from their point of view.

In June 2015, there were nine million women connected online in Australia, 51% of the population. Women are more likely to get involved online, 57% regularly check their social profile (compared to 47% of men) and share more often online.

In particular, women, who have long been known for their propensity for multitasking, increasingly often use more than one device at a time, preferring smartphones and tablets, more manageable and easy to carry. Smartphones in particular are used to watch content, listen to music, use social media and share. If in general men spend more time online, women outnumber them, and by some margin, in accessing the internet via smartphones.

And that’s not all: three out of five women (60%, versus 56% of men) watch TV and use the internet at the same time; an activity concentrated between 6 and 10 pm: the ideal time to reach them with advertising or promotional messages, both via the web as well as TV. Laptops, smartphones and tablets are indispensable “second screens” for women, who for the first time are slightly more likely to use tablets than men.

 

 

multiscreen-women

Social use

It is precisely this social use of the web that brands must understand if they want to meet female consumers online. Women, for example, use Apps to socialise and share more often – 23% compared to 20% of men – and communicate, while men use Apps for e-commerce or commercial purposes. Both sexes are nevertheless inclined to “meet” brands online.

Coming to the preferred social media, women appear to be more active on Facebook, Instagram and Pinterest, while Australian men prefer, in addition to Facebook, YouTube, Google+ and LinkedIn. It’s 50/50, on the other hand, with regard to Twitter.

Next frontier, wearables

There is growing interest in wearable devices (smart watches, smart glasses and the like), even if they are still slightly more used by the “stronger sex”. Fitbit, for example, a bracelet that measures physical activity and sleep, is more popular among women, while men prefer the Nike version, Fuelband. Nielsen envisages that the advent of the AppleWatch will in 2016 lead to a massive input of content by brands in the “wearables” market.

Traditional media, however, still remain important, with 91% of women still regularly watching TV (slightly more than men), while men prefer video on demand (71% compared to 62%).

Amazon surpasses Walmart, digital surpasses real?

The news is enough to make you shiver: Amazon, queen of the Dot coms, after an extremely positive sales quarter, has been valued at 18% more ($40 billion) than previously, surpassing the stars and stripes supermarket giant Walmart: 262 compared to 233 billion dollars.  Digital beats real?  The news comes after years of red ink for Jeff Bezos’ company, but nevertheless makes a certain impression.

Walmart in terms of turnover is the largest company in the world, with 11,000 stores worldwide and 2 million employees. Market valuations aside, the two companies were already involved in a head to head battle last week when Amazon launched the “Prime Day” (see here) and Walmart hit back, again via its e-commerce channel, offering discounts on cult objects such as the iPad.

OECD and FAO: price of agricultural products in decline, protein and meat rising, grains and biofuels falling

Stable production and consumption, falling prices: according to the Agricultural Outlook 2015-2024 by OECD and FAO. The report by the two organisations shows a world divided into two, with the more affluent population groups of emerging countries demanding more animal proteins and sugar, whilst in the “Old world” these same products are increasingly the cause of illnesses related to obesity and overweight, especially amongst the poorer and less-educated groups.

Prices: cereals down, meat up

In 2014, the prices of cereals and meats have gone in opposite directions. Two years of abundant harvests have led to further pressure on cereal and oilseed prices. On the other hand, meat prices have hit record highs, due to factors such as herd-rebuilding and disease outbreaks.

In real terms, the prices of all agricultural products should decrease over the next ten tears thanks to growing productivity and lower input prices, which have outpaced slowing demand increases for staple foods, due to the slowing increase of per capita consumption which, in emerging economies is reaching saturation. This is in line with the century’s downward trend, but it is predicted that prices will remain higher than in the period prior to the 2007-08 rise.

Changing diet in emerging economies

Slowing population growth, urbanisation and rising per capita incomes have led to an increase in demand for food, and particularly for certain items like animal proteins. For this reason the price of meat and dairy products will remain high compared to cereals and oilseeds. In addition, the price of coarse seeds used for feed will rise. According to the director general of FAO, José Graziano da Silva, the increase of calories in the diet of developing countries “is good news”, but it is also true that these countries “remain significantly behind advanced economies, [and this] means that hunger in these countries could persist.” And that’s not all: malnutrition is also a problem: “developing countries now have to face problems of overweight, obesity and other diet-related non-communicable diseases”.

Biofuels no longer so cheap

The price of petrol at historical lows has led to a fall in the price of biofuels and cultivation is generally less profitable than in the past in the absence of incentives, and these are unlikely to be adopted by European or American governments. In Brazil on the other hand, the production of sugar-based ethanol will increase thanks to tax incentives and an increase in the mandatory ratio in petrol.  The cultivation of biofuels is also actively promoted by the Indonesian government.

Few exporters, more importers

An increase in farmland is predicted only in South America, whilst in Asia, Europe and North America the increase in production will be the result of improved productivity. Modest growth is predicted for Africa. It is predicted that the export of agricultural products will be increasingly concentrated towards few countries, whilst more countries will rely on imports.  This will lead to an increase in market fluctuations, caused by natural disasters or the introduction of particular trade measures. In general, it is thought that trade will grow at a slower rate than in the last decade. Nevertheless it will maintain a stable share in relation to global production. The report shows that if historical variations on yield, the price of oil and economic growth are maintained over the next decade, we should expect a strong crisis in international markets.

Increases and decreases on the global dinner table

The high demand of protein will lead to further growth in the production of edible seeds, in particular soy, especially in Brazil.

The increased demand of sugar in developing countries will help prices recover from record lows and could lead to investment in this sector. In Brazil, the leading producer worldwide, this will depend on the profitability of sugar in relation to ethanol from the same source.

It is predicted that fishing production will increase by 20% by 2024, with aquaculture possibly surpassing the production of capture fisheries in 2023.

Exports of dairy products will be concentrated towards four regions: New Zealand, the European Union, USA and Australia, where there are limited opportunities for domestic demand growth.

The price of cotton will fall due to the crisis of Chinese production, but could return to stable levels in the rest of the period; in 2024 neither real nor nominal prices are expected to reach the levels of 2012-14.

Retail food distribution groups: 2007-2015, winners and losers

Foto: Fabrizio Gomarasca

How are retail food distribution groups moving in Italy after these years of crisis and decline in consumption?

To give an answer, albeit partial, because obviously the dynamics of the various retailers can be different), we retrieved figures on the market shares of distribution groups in June 2007 (Source: Iri Top Trade, published in Beverages & Grocery, December 2012) and compared them with those of January 2013 and January 2015, again sourced from Iri Top Trade. Excluding discount stores. But perhaps we must start to include them in these rankings.

Nearly eight years ranging from the pre-crisis period to date allow us to observe how the different groups have emerged from this turbulence, assuming it is over and, as is probable, further setbacks are not awaiting us. The table shows how the market shares of the various groups have changed and a number of facts are immediately noticeable.

Market shares of large-scale distribution groups in Italy

Grafico quota gruppi

Source: Iri Top Trade

There is a group of companies that has faced the storm of the crisis with no apparent setbacks (Conad, Esselunga, Selex, Sigma, Sun, Crai, Agora) mainly due to the development of recent years through acquisitions and new openings, but also, in the case large-scale distribution, to the historic movement of companies from one group to another.

There are also groups that in the long term have lost market share, but have recovered between 2013 and 2015. Among these are Coop and Végé (formerly Interdis). On the contrary, Auchan had gained market share between 2007 and 2013 but lost it in the second period, and the union episodes of recent weeks are there to prove it.

A decrease for all the others, in some cases of a few decimal points, in others more substantial amounts.

In the longer term, therefore, things are a bit different and let’s try to summarise.

Firstly, most large-scale distribution groups have maintained their position, they have a reacted to the market, unlike their major foreign counterparts. The exit of Rewe from Italy and the difficulties of Auchan and Carrefour are the demonstration. Also groups built around entrepreneurs and very focused on the local area have shown a positive trend. The stability over time of small distribution companies is another story, but this is not the subject of this analysis.

Secondly, but we already knew this, groups more focused on the hypermarket format have suffered a decline.

As regards the four leading groups, the dynamics are different. Coop seems to be recovering after a decline between 2007 and 2013, while the expansionary policy of Conad, the investments of Esselunga and the consolidation of Selex form the basis of the positive trend in all the years considered. Obviously in these seven years the context in which retail distribution operates has changed, moving from a phase of growth in consumption to one of decline, of a change in the internal dynamics of consumption, which has challenged the business models of distribution groups, formats and individual retailers.

This scenario, however, is destined to change yet again, both due to the changes in recent months (Conad and Carrefour that have shared the spoils of Rewe-Billa and the entry of Bennet in Selex to name just two) and because sales and consumption have not yet stabilised but are proceeding in a kind of sawtooth manner and, finally, the general conditions which, with the possibility of a VAT increase still pending, are disturbing the sleep of retail entrepreneurs and managers.

 

Mergers: “super Coop” is born

The new Coop resulting from the merger of Coop Adriatica, Coop Northwest Consumers and Coop Estense will be the biggest cooperative of Italy, with 2,600,000 members, 4.2 billion in turnover, 334 stores – including 45 hypermarkets – and 19,700 employees. The Boards of Directors of the respective companies unanimously voted a guideline resolution giving the green light to the proposed merger of the three major consumer cooperatives of the Adriatico District, whose objectives and industrial and social content will be submitted in the coming months to the shareholders’ meetings of the cooperatives themselves.

“With this decision we want to contribute to supporting and relaunching the role and effectiveness of the cooperative mission, in the regions of both the North and the South of the country, confirming the suitability and utility of the cooperative model in very different social contexts” says a note.

Auricchio consolidates its position on the US market with acquisition of The Ambriola Company

“A strategic decision and an important signal for the entire food industry”. Said Alberto Auricchio, commenting on the acquisition by the global leader in the production of Provolone cheese of the American firm The Ambriola Company, one of the largest importers and distributors of Italian cheeses and Parma ham in United States.

The Ambriola Company, very well known both in retail and in large-scale distribution, has been importing Italian cheeses since 1921 and is the exclusive importer of the Locatelli brand – with Pecorino Romano other sheep’s milk cheeses – the number one brand of Italian cheeses exported to the USA.

The company, which is based in New Jersey, has for over twenty years been importing and distributing Auricchio (Provolone, Parmigiano Reggiano, Grana Padano), Giovanni Colombo (Gorgonzola, Taleggio, Mascarpone), F.lli Pinna (Pecorino Romano) and Luppi (Prosciutto di Parma) branded products. It also imports and distributes under the “Ambriola” brand Pecorino Romano, Parmigiano-Reggiano and Grana Padano. In the last financial year it had a turnover of 52 million dollars, with an increase of 10% over the previous year.

“The American market – added Auricchio – is for us the number one in terms of export share; moreover, more than 50% of the turnover of Ambriola already came from our Auricchio, Locatelli and Giovanni Colombo brands.Also, in the near future, we will be able to expand the range of Italian products to other food sectors”.

In 2014, the Auricchio Group had turnover in excess of 200 million euros, with growth of 2% in Italy and 8% in exports.

Coffee, in Italy consumption is falling and even the growth of capsules is slowing down

In 2013, Italy, which is in 3rd place among the major coffee importing countries, is in 10th place for per capita consumption (equal to 7.46% of apparent worldwide consumption and 13.50% of that in the EU). Domestic consumption has shown a decrease in volumes due to both a decrease (slight) in household consumption and the decrease (more significant) in non-household consumption: the per capita consumption of coffee (5.56 kg) has in fact decreased compared to 2012 (-1.24%). In contrast with the European average where per capita consumption (4.94 kg) is up by 2%.

This is according to Patrick Hoffer, Chairman of the Italian Coffee Committee (in the picture), the coordinating body of the national trade associations that operate in the Italian coffee supply chain.

It is a mature and lively market that changes very quickly. This is demonstrated by the portioned segment which, underlines Hoffer “continues to grow, compared to moka ground coffee, essentially stable. In the first few months of the year, the sales of portioned coffee grew by nearly 6%”.

Single-portion coffee production, which also includes the import of special capsules for Nespresso Italia and Nestlé Italia, grew by 9.1% in value in 2013 to 982.0 million euros. Growth, also in 2013, is supported by exports, with an increase of 17.6%, while growth in the domestic market slowed down, +5.3% in 2013, for a market value of 655.0 million euros.

Paper pods decreased by 3.2% with, in addition to the decrease in average selling prices, growth in Large-scale Food Distribution coming to a halt and replacement by capsules in the office channel. Finally, plastic capsules record the biggest decreases, -8.9%, where the significant decrease in average prices in the Office/OCS channel (the main sales channel) has played a very important role, also as a result of the extremely competitive offers advertised through the internet and the negative trend in consumption.

As for exports, Italy represents the 3rd country in Europe in terms of exports of roasted coffee (with approx. 3.2 million bags, equivalent to 186 million kg of green coffee), while, at the worldwide level, it is in 4th place, behind Germany, Belgium and the United States.

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